Frequently Asked Questions

Do you offer refunds?

We do not offer refunds on any of our products. All sales are final. We encourage you to carefully review your order before completing your purchase. If you have any questions about a product, feel free to contact us before buying!

Can I exchange a product?

We do not offer exchanges at this time. Please ensure that you select the correct item, size, or customization when placing your order.

Can I cancel my order?

We do not accept cancellations after the order has been processed. Please double-check all details before completing your purchase.

Do you have an Affiliate Program?

Yes, register on here:
Tot Paw Hug Affiliate Program

Do you have FREE SHIPPING?

We have FREE SHIPPING only for purchases ABOVE 250$.

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Frequently Asked Questions

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